Forum Discussion
Vanishing Hughes Net Data Since Using New I-phone
Vanishing Hughes Net Data Since Using New I-phone I’ve been with Hughes since 2007 and have NEVER had any issues with my data allotment being exhausted or even significantly depleted. In fact I ...
I tried multiple times to install Glasswire but I keep getting a DLL error and the program will not work. I did find something in my Device Manager in unspecified devices. It is called Fitbit Base Station and is some kind of input device. I have never seen this before and have never personally downloaded anything like that.There is no program that I can find associated with the device on my computer and can't remove it. Could this device be the source of my data loss? If so, are you aware of any way of removing it? Thanks.
Unless you've used a Fitbit device before with your computer, including a USB dongle, that shouldn't be there. That you're also missing a dll file is a bit odd.
If you're familiar with the process, you might want to consider performing a clean install of Windows, as it's possible something nefarious is going on with your system.
I have never used a Fitbit device and have no knowledge of what it does. But it is right there as an unspecified device and there is no information on it when I check the properties. I will check into the clean install of Windows option. All this is strange and started when I started using the Iphone 15+ but that doesn't necessarily mean any casual relationship. I am now down to about 3% data and the new cycle starts in about 6 hours. Thanks for responding.
Even if you do ultimately perform the clean install of Windows, removing whatever that device is, I'd still install Glasswire afterwards, just in case. It will be able to tell you exactly how much data your PC is using, and just what is using it (program, app, device, process, etc.). It's a really handy tool, especially for being free. Unfortunately, it only monitors the data usage for the device on which it's installed rather than all devices on your home network, but it can still be a very useful and helpful tool.
If you do perform the clean install, don't forget to save any important data before doing so. It would also be a good idea to have at least the WiFi driver on hand in case it needs to be installed after the Windows install. This way you'll be able to connect to the net in order to get any other drivers the system may be missing. I would normally recommend saving all of the drivers on the system, but with it currently having an unknown and possibly nefarious one, I wouldn't do so. And if you don't know the Windows Product key, I'd try to glean that from the system as well, just in case. I can usually find it using the Command Prompt method outlined here (I collect mini PCs and do this with all of them).
