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paul553
New Poster

irc

my irc issue has returned.

msg: You are banned from this server- You have a host listed in the DroneBL. For more information, visit http://frontend1.dronebl.org/lookup_branded.do?ip=97.73.80.137  Please contact proxyscan@freenode.net with questions. (2015/6/13 03.12)
* Closing Link: 97.73.80.137 (*** Banned )
1 ACCEPTED SOLUTION
Gwalk900
Honorary Alumnus

In the following insert "IRC" in place of Road Runner:


f you can’t connect to your provider’s e-mail service, and
receive errors such as “Network Connection Timeout” or “Host Unreachable”, but
all of your other internet functions work fine; checking Facebook, watching
YouTube, Skyping family, etc., your e-mail provider may be blocking access from
your address. This may be because another person in the same range of addresses
has been sending spam, causing your provider to shut down access from a large
block of addresses. Effectively, they’ve cast a wide net to block a spammer and
inadvertently caught you in it.


How can this happen?


HughesNet users A, B, and C don’t know each other, they
don’t even live near each other, but they share one thing in common: an IP
address in a specific range -- it’s like your address on the internet. Let’s
say User C gets infected by malware and it spams e-mail at a high-rate to
RoadRunner’s servers. This raises flags for RoadRunner, and may result in
RoadRunner blacklisting and blocking all connections to send or receive e-mail
from User C’s IP address. Unfortunately, this means users A and B, who may
occasionally share the same IP address range as user C, will also be unable to
connect to RoadRunner’s servers. This may be intermittent, as your address will
change over time, and you may only sometimes have an address that RoadRunner
has blocked. RoadRunner does not inform HughesNet when they take this action
and begin rejecting connections. 


What about Roadrunner e-mail?


The way ISPs/e-mail service providers handle “spammy IPs”
can differ in terms of severity. Roadrunner, for example, may block a whole IP
range, affecting many more users. Those blacklisted by Roadrunner will also be
prevented from accessing their webmail login page. Again, since the blacklist
is temporary, Roadrunner users can usually access e-mail after a few days.
Uncommonly, a Roadrunner user may not be able to access their e-mail for an
extended period of time, at which point HughesNet support should be contacted.
Ultimately, RoadRunner must make the change to unblock the range of addresses
and allow their customers to connect, but HughesNet may be able to assist in
providing information that they require to correct it. In addition, we can work
with RoadRunner to identify the infected or malicious user and stop them from
spamming RoadRunner’s network.


What can I do?


Temporary workarounds include accessing mail on a
non-HughesNet connection, or using a 3rd party service such as
http://mail2web.com or http://myemail.com. However, you can reduce the risk of
blacklisting your IP address by ensuring your system and network are
virus-free. You should have some sort of virus protection for your computer and
any device that connects to your network. Also important, be sure your
anti-virus software is up-to-date; new threats are developed all the time, so
there’s no point in having anti-virus software if it cannot recognize the
threat. There are free anti-virus programs available on the internet; your
fellow community members here may also suggest programs to try, don’t hesitate
to ask. If you still have any concerns and need our assistance, please create a
new post and we’ll be happy to help.



Bottom line, it is the nature of a sat connection to "share" IP's

There are no more IPv4 address available so as to allow you (and every toaster, thermostat and refrigerator to have a static IP)

The problem is not with Hughes, the "problem" is with IRC doing "blanket" bans on IP addresses.

They are the ones that need to come to terms with the various connection types that are in use and find a method that blocks those that they deem as undesirable and no paint everyone with the same brush.

The problem is with THEM not Hughes.

View solution in original post

15 REPLIES 15
C0RR0SIVE
Associate Professor
paul553
New Poster

Not up to me, these ip addresses belong to hughesnet and they need to fix this.
C0RR0SIVE
Associate Professor

While these addresses do belong to Hughes, from the link you provided, the proxy they list was added because it could be used publically, and will stay added according to dronebl.org FAQ.  IMO, it's not a Hughes issue, it's more or less the issue of out-dated banning methods by "spam lists" and people that use such lists.
paul553
New Poster

i disagree, it's not my ip and i'm paying huge sums of money to those whose ip it is.  i can switch over to my dialup account and access irc with no problem whatsoever, so i know it's nothing to do with my home system.  hughes needs to address this.  for the money we spend, we really should be given a static ip address then we wouldn't have this problem.
Robin S
New Member

I'm going to back Charles on this. While I was still with HN I was unable to access a website using HN. I contacted the website administrator who explained to me why I was blocked and fixed it. I had no further issues after that.
Gwalk900
Honorary Alumnus

Many webmasters simply overlook the concept of shared IPs
as far as static IPs, IPv4 addresses are exhausted.
Robin S
New Member

And there was no way I was wasting any time calling CS. The easier fix was contacting the website.
C0RR0SIVE
Associate Professor

Disagree all you want, but Hughes has no control over another companies Blacklists, nor over IRC Operators banning procedures.  Hughes can't give everyone a static IP, nor their own IP, there are no more IPv4 addresses left world-wide.
C0RR0SIVE
Associate Professor

It's always easier to contact the server operator, I used to run a bot network for online gaming and deployed massive IP blacklists on my server, would always catch several legitimate players by mistake while trying to keep banned players off the system.  It's as simple as removing a single line from a blacklist for the operator once someone contacts them, even though the IP remains on the master list.
paul553
New Poster

about the time I get this corrected, hughesnet could chg my ip to another compromised ip. 
C0RR0SIVE
Associate Professor

Paul, welcome to the world of exhausted IPv4 addresses.  Eventually every single IP would end up on a blacklist of some form in theory.
paul553
New Poster

i guess, i don't really have a need for irc anymore so i'll let this drop.
Chris11
Alum

Hi paul553,

Welcome to the community! I see our community members were able to address your concerns. If we can help you any further let us know. 

Thanks,
Chris
paul553
New Poster

No they weren't.  But I no longer have any expectations for this service.  I still cannot access irc, I contacted dronebl (if you can call filing an online request "contacting",) haven't heard squat from the arrogant pos that runs that show. But, he did make it clear that if you don't own the ip in question don't expect much.  Of course those that do own the ip don't seem to care much either since they get paid no matter how they treat their captives, i mean customers.
Gwalk900
Honorary Alumnus

In the following insert "IRC" in place of Road Runner:


f you can’t connect to your provider’s e-mail service, and
receive errors such as “Network Connection Timeout” or “Host Unreachable”, but
all of your other internet functions work fine; checking Facebook, watching
YouTube, Skyping family, etc., your e-mail provider may be blocking access from
your address. This may be because another person in the same range of addresses
has been sending spam, causing your provider to shut down access from a large
block of addresses. Effectively, they’ve cast a wide net to block a spammer and
inadvertently caught you in it.


How can this happen?


HughesNet users A, B, and C don’t know each other, they
don’t even live near each other, but they share one thing in common: an IP
address in a specific range -- it’s like your address on the internet. Let’s
say User C gets infected by malware and it spams e-mail at a high-rate to
RoadRunner’s servers. This raises flags for RoadRunner, and may result in
RoadRunner blacklisting and blocking all connections to send or receive e-mail
from User C’s IP address. Unfortunately, this means users A and B, who may
occasionally share the same IP address range as user C, will also be unable to
connect to RoadRunner’s servers. This may be intermittent, as your address will
change over time, and you may only sometimes have an address that RoadRunner
has blocked. RoadRunner does not inform HughesNet when they take this action
and begin rejecting connections. 


What about Roadrunner e-mail?


The way ISPs/e-mail service providers handle “spammy IPs”
can differ in terms of severity. Roadrunner, for example, may block a whole IP
range, affecting many more users. Those blacklisted by Roadrunner will also be
prevented from accessing their webmail login page. Again, since the blacklist
is temporary, Roadrunner users can usually access e-mail after a few days.
Uncommonly, a Roadrunner user may not be able to access their e-mail for an
extended period of time, at which point HughesNet support should be contacted.
Ultimately, RoadRunner must make the change to unblock the range of addresses
and allow their customers to connect, but HughesNet may be able to assist in
providing information that they require to correct it. In addition, we can work
with RoadRunner to identify the infected or malicious user and stop them from
spamming RoadRunner’s network.


What can I do?


Temporary workarounds include accessing mail on a
non-HughesNet connection, or using a 3rd party service such as
http://mail2web.com or http://myemail.com. However, you can reduce the risk of
blacklisting your IP address by ensuring your system and network are
virus-free. You should have some sort of virus protection for your computer and
any device that connects to your network. Also important, be sure your
anti-virus software is up-to-date; new threats are developed all the time, so
there’s no point in having anti-virus software if it cannot recognize the
threat. There are free anti-virus programs available on the internet; your
fellow community members here may also suggest programs to try, don’t hesitate
to ask. If you still have any concerns and need our assistance, please create a
new post and we’ll be happy to help.



Bottom line, it is the nature of a sat connection to "share" IP's

There are no more IPv4 address available so as to allow you (and every toaster, thermostat and refrigerator to have a static IP)

The problem is not with Hughes, the "problem" is with IRC doing "blanket" bans on IP addresses.

They are the ones that need to come to terms with the various connection types that are in use and find a method that blocks those that they deem as undesirable and no paint everyone with the same brush.

The problem is with THEM not Hughes.