In the following insert "IRC" in place of Road Runner:
f you can’t connect to your provider’s e-mail service, and receive errors such as “Network Connection Timeout” or “Host Unreachable”, but all of your other internet functions work fine; checking Facebook, watching YouTube, Skyping family, etc., your e-mail provider may be blocking access from your address. This may be because another person in the same range of addresses has been sending spam, causing your provider to shut down access from a large block of addresses. Effectively, they’ve cast a wide net to block a spammer and inadvertently caught you in it.
How can this happen?
HughesNet users A, B, and C don’t know each other, they don’t even live near each other, but they share one thing in common: an IP address in a specific range -- it’s like your address on the internet. Let’s say User C gets infected by malware and it spams e-mail at a high-rate to RoadRunner’s servers. This raises flags for RoadRunner, and may result in RoadRunner blacklisting and blocking all connections to send or receive e-mail from User C’s IP address. Unfortunately, this means users A and B, who may occasionally share the same IP address range as user C, will also be unable to connect to RoadRunner’s servers. This may be intermittent, as your address will change over time, and you may only sometimes have an address that RoadRunner has blocked. RoadRunner does not inform HughesNet when they take this action and begin rejecting connections.
What about Roadrunner e-mail?
The way ISPs/e-mail service providers handle “spammy IPs” can differ in terms of severity. Roadrunner, for example, may block a whole IP range, affecting many more users. Those blacklisted by Roadrunner will also be prevented from accessing their webmail login page. Again, since the blacklist is temporary, Roadrunner users can usually access e-mail after a few days. Uncommonly, a Roadrunner user may not be able to access their e-mail for an extended period of time, at which point HughesNet support should be contacted. Ultimately, RoadRunner must make the change to unblock the range of addresses and allow their customers to connect, but HughesNet may be able to assist in providing information that they require to correct it. In addition, we can work with RoadRunner to identify the infected or malicious user and stop them from spamming RoadRunner’s network.
What can I do?
Temporary workarounds include accessing mail on a non-HughesNet connection, or using a 3rd party service such as http://mail2web.com or http://myemail.com. However, you can reduce the risk of blacklisting your IP address by ensuring your system and network are virus-free. You should have some sort of virus protection for your computer and any device that connects to your network. Also important, be sure your anti-virus software is up-to-date; new threats are developed all the time, so there’s no point in having anti-virus software if it cannot recognize the threat. There are free anti-virus programs available on the internet; your fellow community members here may also suggest programs to try, don’t hesitate to ask. If you still have any concerns and need our assistance, please create a new post and we’ll be happy to help.
Bottom line, it is the nature of a sat connection to "share" IP's
There are no more IPv4 address available so as to allow you (and every toaster, thermostat and refrigerator to have a static IP)
The problem is not with Hughes, the "problem" is with IRC doing "blanket" bans on IP addresses.
They are the ones that need to come to terms with the various connection types that are in use and find a method that blocks those that they deem as undesirable and no paint everyone with the same brush.
While these addresses do belong to Hughes, from the link you provided, the proxy they list was added because it could be used publically, and will stay added according to dronebl.org FAQ. IMO, it's not a Hughes issue, it's more or less the issue of out-dated banning methods by "spam lists" and people that use such lists.
i disagree, it's not my ip and i'm paying huge sums of money to those whose ip it is. i can switch over to my dialup account and access irc with no problem whatsoever, so i know it's nothing to do with my home system. hughes needs to address this. for the money we spend, we really should be given a static ip address then we wouldn't have this problem.
I'm going to back Charles on this. While I was still with HN I was unable to access a website using HN. I contacted the website administrator who explained to me why I was blocked and fixed it. I had no further issues after that.
Disagree all you want, but Hughes has no control over another companies Blacklists, nor over IRC Operators banning procedures. Hughes can't give everyone a static IP, nor their own IP, there are no more IPv4 addresses left world-wide.
It's always easier to contact the server operator, I used to run a bot network for online gaming and deployed massive IP blacklists on my server, would always catch several legitimate players by mistake while trying to keep banned players off the system. It's as simple as removing a single line from a blacklist for the operator once someone contacts them, even though the IP remains on the master list.