Forum Discussion
more Gen5 misery in NorCal
I've had Gen5 service for a few months in ZIP 95959 and download speeds have been glacial, ranging from below 1, often in low single digits, to the very rare 14. Never close to 25. Streaming isn't re...
Hi Colin,
Thanks for your patience. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
Speeds the last 2 days have been <500 Kbps.
Hughesnet are you listening?
At some point we're going to organize and file complaints with the regulatory-agency-that-cannot-be-named or take more serious action.
Hughesnet are you listening?
At some point we're going to organize and file complaints with the regulatory-agency-that-cannot-be-named or take more serious action.
New customer since October. Same situation here in the 93541 area of the eastern Sierras. I had to use my Verizon hotspot to reply to this post. Currently testing speed at 354k. Never gets much better. Service (lack of) is not useable. What is going on Hughesnet? Sub 1k is a far cry from 25 !!!!
- No response from Tech Support here or on Twitter.
Hi Colin,
Thanks for your patience. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
Tech came out today and pointed our dish to a different satellite. Speeds now approaching 27 Mbps!! So much better. Thanks Liz for helping.
Tech said he does this all day long in my area.
