Forum Discussion
ColinH
8 years agoFreshman
more Gen5 misery in NorCal
I've had Gen5 service for a few months in ZIP 95959 and download speeds have been glacial, ranging from below 1, often in low single digits, to the very rare 14. Never close to 25. Streaming isn't re...
- 7 years ago
Hi Colin,
Thanks for your patience. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
ColinH
Freshman
Tech came out today and pointed our dish to a different satellite. Speeds now approaching 27 Mbps!! So much better. Thanks Liz for helping.
Tech said he does this all day long in my area.
Liz
7 years agoModerator
Glad to hear it Colin! Thank you for letting us know you're getting good speeds now. Please don't hesitate to drop by the community if you have other concerns.
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