Forum Discussion
"This page can't be displayed" Joined HughesNet 9 days ago & on phone w/cust. svc. over 10 hrs
In IE, states "This Page can't be displayed, in Safari, states cannot connect with server, in Chrome, states I am offline. Time of day does not matter and device does not matter. Have cleared cache,...
- Update, service technician came to the house and replaced the radio receiver on the external dish at my house on July 23rd. I have had almost no downtime since it was replaced.
The guy with Home Tech Support said that was an issue is the reason I brought it up. He also said there was an initial setup issue on HughesNet end which is why I haD Internet service the first day, then yesterday when the new modem was finally entered in HughesNet end yesterday and then at 11 pm on the dot last night I lost connectivity.
If of any interest to HughesNet the reference numbers I kept track of are 104675337, 104678239, 104717891, 104718621, 104752791, and 104763669
- Right now I can't even connect to 192.168.0.1 thru wifi
I don't know if you are using the 5Ghz radio for WiFi, but just in case you are, the 5Ghz radio in the HT2000W has given some people issues, such as dropped signals. Hughesnet is aware of the issue and they are working on a solution.
Might this be what happened when you lost your internet at 11PM CST, after it had initially been fixed? If so, you should still be able to connect with the 2.4Ghz radio, or, conversely, with a direct LAN connection.
People that have had the issue with the 5Ghz radio have found a temporary solution in restarting the modem, but that becomes a pain after a while, so using the 2.4Ghz band is probably a better solution.
Or, are you just still not able to connect, no matter what?
- I am on the 2.4 ghz and cant connect. I have tried both bands and can't get Internet connection with either one.
