Forum Discussion
stongate
8 years agoSophomore
"This page can't be displayed" Joined HughesNet 9 days ago & on phone w/cust. svc. over 10 hrs
In IE, states "This Page can't be displayed, in Safari, states cannot connect with server, in Chrome, states I am offline. Time of day does not matter and device does not matter. Have cleared cache,...
- 8 years agoUpdate, service technician came to the house and replaced the radio receiver on the external dish at my house on July 23rd. I have had almost no downtime since it was replaced.
stongate
Sophomore
If of any interest to HughesNet the reference numbers I kept track of are 104675337, 104678239, 104717891, 104718621, 104752791, and 104763669
stongate
8 years agoSophomore
Right now I can't even connect to 192.168.0.1 thru wifi
- GabeU8 years agoDistinguished Professor IV
I don't know if you are using the 5Ghz radio for WiFi, but just in case you are, the 5Ghz radio in the HT2000W has given some people issues, such as dropped signals. Hughesnet is aware of the issue and they are working on a solution.
Might this be what happened when you lost your internet at 11PM CST, after it had initially been fixed? If so, you should still be able to connect with the 2.4Ghz radio, or, conversely, with a direct LAN connection.
People that have had the issue with the 5Ghz radio have found a temporary solution in restarting the modem, but that becomes a pain after a while, so using the 2.4Ghz band is probably a better solution.
Or, are you just still not able to connect, no matter what?
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