Testmy.net doesn't recognize my login. I use my login credentials and get no errors. I'm taken to the site, but the site does not show me as being logged in. When I run a test it runs it as though ...
GabeU, you're right. I just tried logging in to Testmy using Verizon wireless, and it works just fine without me having to tick "remember me." I wonder what changed, but at least there's a workaround, and it might go back to normal in the future.
Do you know if anything has changed recently with Hughesnet that could be causing this issue, and the issue of testmy not seeing Hughesnet as a provider? I have no idea if it's happening with everyone on Hughesnet, or just those on specific Gateways, or if it could even be tied to those with specific types of devices that have like components, or whatever else could be in common, but it's becoming clearer that it's tied to us having Hughesnet.
But, with that said, this obviously isn't some emergency thing, or something that's all that important when compared to other things, so it's really only a general question, as I know other types of things have higher priority than something that is not much more than a minor incovenience. I just didn't know if maybe there was a known system wide, or gateway specific, update or system change or something of the like that could have caused this to start happening. I only became aware of the log in issue after maratsade posted about it in this thread, but the non ISP recognition at testmy started, for me, somewhere between July 15th and July 18th, if that helps at all. You can see it drop the ISP recognition around that time.... http://testmy.net/quickstats/Gabe1972
We don't seem to be having much luck on testmy's own forum with either issue.
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issue","id":"message:80606","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:21490"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ThirdParty"},"conversation":{"__ref":"Conversation:conversation:80606"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:80606"},"body@stripHtml({\"truncateLength\":200})":" Testmy.net doesn't recognize my login. I use my login credentials and get no errors. I'm taken to the site, but the site does not show me as being logged in. When I run a test it runs it as though ...","body@stringLength":"925","rawBody":"
Testmy.net doesn't recognize my login. I use my login credentials and get no errors. I'm taken to the site, but the site does not show me as being logged in. When I run a test it runs it as though I were not logged in (digression: my speeds are slow.... the max has been around 13 -- no superfast Gen 5 here!).
I have tried a password reset request. I send it in, get the link, reset my password to my normal password, and the site logs me in and shows me as being logged in. If I log out and try to log in again, the same issue as before happens (the site does not see me as being logged in). To get logged in again I have to do a password reset. This is tedious.
Using Windows 10, I've tried this on Chrome, Edge, and Firefox. Same thing every time.
Do you know if anything has changed recently with Hughesnet that could be causing this issue, and the issue of testmy not seeing Hughesnet as a provider? I have no idea if it's happening with everyone on Hughesnet, or just those on specific Gateways, or if it could even be tied to those with specific types of devices that have like components, or whatever else could be in common, but it's becoming clearer that it's tied to us having Hughesnet.
But, with that said, this obviously isn't some emergency thing, or something that's all that important when compared to other things, so it's really only a general question, as I know other types of things have higher priority than something that is not much more than a minor incovenience. I just didn't know if maybe there was a known system wide, or gateway specific, update or system change or something of the like that could have caused this to start happening. I only became aware of the log in issue after maratsade posted about it in this thread, but the non ISP recognition at testmy started, for me, somewhere between July 15th and July 18th, if that helps at all. You can see it drop the ISP recognition around that time.... http://testmy.net/quickstats/Gabe1972
We don't seem to be having much luck on testmy's own forum with either issue.
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Do you know if anything has changed recently with Hughesnet that could be causing this issue, and the issue of testmy not seeing Hughesnet as a provider? I have no idea if it's happening with everyone on Hughesnet, or just those on specific Gateways, or if it could even be tied to those with specific types of devices that have like components, or whatever else could be in common, but it's becoming clearer that it's tied to us having Hughesnet.
But, with that said, this obviously isn't some emergency thing, or something that's all that important when compared to other things, so it's really only a general question, as I know other types of things have higher priority than something that is not much more than a minor incovenience. I just didn't know if maybe there was a known system wide, or gateway specific, update or system change or something of the like that could have caused this to start happening. I only became aware of the log in issue after posted about it in this thread, but the non ISP recognition at testmy started, for me, somewhere between July 15th and July 18th, if that helps at all. You can see it drop the ISP recognition around that time.... http://testmy.net/quickstats/Gabe1972
We don't seem to be having much luck on testmy's own forum with either issue.
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GabeU, you're right. I just tried logging in to Testmy using Verizon wireless, and it works just fine without me having to tick \"remember me.\" I wonder what changed, but at least there's a workaround, and it might go back to normal in the future.
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, you're right. I just tried logging in to Testmy using Verizon wireless, and it works just fine without me having to tick \"remember me.\" I wonder what changed, but at least there's a workaround, and it might go back to normal in the future.
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Thanks for posting, GabeU. It's certainly a curious thing. I will run a speed test using Verizon, to see if that shows the provider. ETA: No provider name with the Verizon test either.
Thanks for posting, . It's certainly a curious thing. I will run a speed test using Verizon, to see if that shows the provider. ETA: No provider name with the Verizon test either.
I'm unaware of anything specific that's been changed. It's hard to tell because our network engineers are constantly maintaining the network to provide optimal service for all, and right now we just know they are testing and observing multiple gateways to address the abnormal slow speeds some of our Gen 5 customers are reporting.
I'm unaware of anything specific that's been changed. It's hard to tell because our network engineers are constantly maintaining the network to provide optimal service for all, and right now we just know they are testing and observing multiple gateways to address the abnormal slow speeds some of our Gen 5 customers are reporting.
Thanks, Liz. I knew that with all of the things that are going on there would probably be nothing that would have stuck out to you, but I figured I would ask, just in case. And, again, in the scheme of things, this is relatively unimporant, and really nothing more than a minor inconvenience. I see now that maratsade has done a speed test with Verizon and it didn't show that provider, either, so it's more than likely that the two things that are happening (no provider and no login) are pure coincidence, and may have nothing to do with Hughesnet, itself.
Thanks, Liz. I knew that with all of the things that are going on there would probably be nothing that would have stuck out to you, but I figured I would ask, just in case. And, again, in the scheme of things, this is relatively unimporant, and really nothing more than a minor inconvenience. I see now that maratsade has done a speed test with Verizon and it didn't show that provider, either, so it's more than likely that the two things that are happening (no provider and no login) are pure coincidence, and may have nothing to do with Hughesnet, itself.
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
Cool! I hope they fix it soon. :)
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Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
I've tried it with other ISPs (different computers, different sites, different ISPs) and they're also not recognized, so it may be an issue with Tesmy.net.
I've tried it with other ISPs (different computers, different sites, different ISPs) and they're also not recognized, so it may be an issue with Tesmy.net.
The bad thing is there is no longer a compiled result for all testers on a particular ISP. If a Testmy.net problem I hope they get it fixed. Maybe they can't afford the server storage space.
The bad thing is there is no longer a compiled result for all testers on a particular ISP. If a Testmy.net problem I hope they get it fixed. Maybe they can't afford the server storage space.
Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
It seems that it may be something related to it's detection of IPv6, and possibly IPv4. If I turn off IPv6 AND Web Acceleration, it detects that I'm on Hughesnet, but if I only trun off one or the other, or neither, it doesn't. Those two things suggest that it's at least not detecting IPv6 properly, but Corrosive also referenced an earlier thing mentioned by CA3LE that suggests it's not detecting IPv4 properly, either.
Although this doesn't affect individual tests, it certainy is annoying when one can't compare to other Hughesnet users, which can be helpful in some instances.
Perhaps if the thread keeps going on testmy.net CA3LE will decide to investigate further. As of right now, he seems to be convinced the problem is with the provider, which has been shown to not be the case.
Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
It seems that it may be something related to it's detection of IPv6, and possibly IPv4. If I turn off IPv6 AND Web Acceleration, it detects that I'm on Hughesnet, but if I only trun off one or the other, or neither, it doesn't. Those two things suggest that it's at least not detecting IPv6 properly, but Corrosive also referenced an earlier thing mentioned by CA3LE that suggests it's not detecting IPv4 properly, either.
Although this doesn't affect individual tests, it certainy is annoying when one can't compare to other Hughesnet users, which can be helpful in some instances.
Perhaps if the thread keeps going on testmy.net CA3LE will decide to investigate further. As of right now, he seems to be convinced the problem is with the provider, which has been shown to not be the case.
