I was told wrong about this service when having it installed, I think it's the worst internet out there no wonder they have it as a contract I wish I never got it. And being a single mom I can't afford to drop it and it's bad that my kids can't even use it for their laptops for school. I was lied to by this company. I decided I wasn't going to do this and one of the guys from the company called the tech to talk to me and talked me into this!! Big mistake!!! Wouldn't recommend to anyone!!