Forum Discussion

kitnbob's avatar
kitnbob
Tutor
5 years ago

24 month contract

I first came to hughes.net in 2010 and finally upgraded to Gen5 and Hughes Voice in 2017. Am I in my 10th year of a 24 month contract ? ot a third year of a contract with Gen5 and a Hughes Voice? ...
Early Termination Fee
maratsade's avatar
maratsade
Distinguished Professor IV

If you upgraded to Gen 5 in 2017 you're no longer under contract.  To cancel, you need to call the 800 number. 

 

 

kitnbob's avatar
kitnbob
Tutor
5 years ago

thanks.

 

what if I called and tech support sent out a NEW ATA voice modem last week.

is that a contract renewal?

 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    That's equipment replacement.

     

    kitnbob wrote:

     

    what if I called and tech support sent out a NEW ATA voice modem last week.

    is that a contract renewal?