Forum Discussion

Matt345678's avatar
Matt345678
Freshman
3 years ago

Been with Hughesnet since 2007 now I'm told there is an early termination fee on my account?

Why would I have an early termination fee? Why is there a fee for not returning equipment I had to purchase at the time?

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    The reps on this site are on during business hours M-F -- they can check this for you and see what's going on.  If you upgraded your subscription (for example, from Gen 4 to Gen 5), that triggers a new 2-year contract.  Have you tried calling the 24/7 toll-free number? Might be worth a try.