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Been with Hughesnet since 2007 now I'm told there is an early termination fee on my account?

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Matt345678
Freshman
‎06-25-2022 05:16 AM
‎06-25-2022 05:16 AM

Been with Hughesnet since 2007 now I'm told there is an early termination fee on my account?

Why would I have an early termination fee? Why is there a fee for not returning equipment I had to purchase at the time?

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maratsade
Distinguished Professor IV
‎06-25-2022 06:51 AM
‎06-25-2022 06:51 AM

The reps on this site are on during business hours M-F -- they can check this for you and see what's going on.  If you upgraded your subscription (for example, from Gen 4 to Gen 5), that triggers a new 2-year contract.  Have you tried calling the 24/7 toll-free number? Might be worth a try.