Forum Discussion

eco's avatar
eco
Junior
11 months ago

Billing , Data Cycles Different

It would seem to me the billing, data cycles should coincide. My billing cycle resets in 26 days, my data cycle in 21 days . Since both started on the same day (a new account) . What am I missing ?  I did have a Gen 5 account before the Gen 6 instillation. Thanks

Billing
Data
  • eco's avatar
    eco
    11 months ago

    Thanks, that makes sense.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    11 months ago

    It's the way the accounting works. They charge you a few days before your new cycle begins. 

    • eco's avatar
      eco
      Junior
      11 months ago

      Thanks, that makes sense.