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Billing Theft - Fraud Investigation Claim Opened

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Sophomore

Re: Billing Theft - Fraud Investigation Claim Opened

I just caught Hughes in collecting unauthorized charges for a since-cancelled residential service.  Hughes refused to refund but is supposed to apply a credit to my epic fail business enterprise service.  Hughes is a bad actor - their salesmen are clowns. Tech will refere me to billing and vice-versa.  Hughes is a joke.

New Member

Re: Billing Theft - Fraud Investigation Claim Opened

I have a similar issue. Canceled service and they charged me not only the 100 dollar cancelation fee but also the month for which we didnt even use. Now they won't let me remove my credit card so I have to cancel that card because Hughesnet is known as a fraudulent company and will charge your card for unauthorized charges. I have filed a Federal Trade Comission complaint as well and I recomend everone due so. It only takes 5 minutes and unlike Hughesnet with our service with Excede we can actually access the web pages. With Hughes it would clock in on thier speedtest meter that we had service but it would always time out and never work. Hughes net is absolutle the worst company I have ever dealt with. I am not even certain why or how they can still be in business.

New Poster

Re: Billing Theft - Fraud Investigation Claim Opened

I am going to do this also. They have been charging TWO of our cards for months and months now. Same bill being paid twice for service that was not as described even remotely.

 

Professor

Re: Billing Theft - Fraud Investigation Claim Opened

" Hughesnet is known as a fraudulent company"

 

This is a serious claim; what is your hard evidence to support it?

Professor

Re: Billing Theft - Fraud Investigation Claim Opened


@Havehouse wrote:

I am going to do this also. They have been charging TWO of our cards for months and months now. Same bill being paid twice for service that was not as described even remotely.

 


Have you tried contacting the Hughes corporate staff that populate this community?  It would save you a lot of time which you would otherwise waste with frivolous complaints. 

Moderator
Moderator

Re: Billing Theft - Fraud Investigation Claim Opened

Hello all,

 

I have since resolved the original poster's billing concerns so I will be locking this thread. If you have concerns of your own, please start your own thread with as much detail (save for personal information) so we can best focus our efforts.

 

Your cooperation, patience, and understanding are much appreciated.

 

 

Thanks,
Liz

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