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Boomer needs help

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LLM3
New Poster

Boomer needs help

With children schooling at home, we blew through our monthly allotment of data (20gb) in a week and a half. So I upgraded to a higher plan (30Gb)just a few days ago. A new bank of data appeared right away. My question is: according to Hughesnet our billing period ends in 4 days...does the available data reset to our new plan limit (30Gb)at that point?
1 ACCEPTED SOLUTION
C0RR0SIVE
Associate Professor

If you visit http://192.168.0.1 in your browser, you should see a screen that has a few charts, below the circular charts, it will state when your allowance resets.  Allowance resets don't always mirror when the billion period starts.

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4 REPLIES 4
MarkJFine
Professor

I think when/if you change plans, your bucket resets to full. But, there's a limit to how many times you can do this, so people can't just siwtch plans, refill, then switch back when it's convenient.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

Thanks! I have no intention of downgrading...if anything may need a further upgrade, but for now my issue is not knowing whether it actually resets to 30 gB 4 days from now when billing cycle ends. Because obviously if so I can encourage them to use what is available now vs having them ration use so we don’t leave a large portion unused at expiration
C0RR0SIVE
Associate Professor

If you visit http://192.168.0.1 in your browser, you should see a screen that has a few charts, below the circular charts, it will state when your allowance resets.  Allowance resets don't always mirror when the billion period starts.

99999.PNG

Thanks, that’s exactly the answer I needed. Very useful 😊