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Cancellation

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New Member

Cancellation

I need to cancel my bill immediately. Terrible service and unable to continue the coronavirus affecting my job.
1 ACCEPTED SOLUTION

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Distinguished Professor III

Re: Cancellation

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

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4 REPLIES 4
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Distinguished Professor III

Re: Cancellation

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

View solution in original post

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New Poster

Re: Cancellation

Just tried calling the 866-347-3292 number.  The recording said that due to COVID-19 call back later. 

 

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Teaching Assistant

Re: Cancellation


@Gilbercal wrote:

Just tried calling the 866-347-3292 number.  The recording said that due to COVID-19 call back later. 

 


I just tried the 866-347-3292 number. The recording said due to Covid-19 the wait time is upto 20 mins.

That make sense they are flooded with calls. I would try about 12 AM Eastern time.

Distinguished Professor IV

Re: Cancellation


@Reggie wrote: 

I just tried the 866-347-3292 number. The recording said due to Covid-19 the wait time is upto 20 mins. 


Same here.  


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