Forum Discussion

4ghawk's avatar
4ghawk
New Poster
5 years ago

Cancelling a contract without penalty

I feel I have some justification to cancel my HughesNet contract without penalty. In January 2020 I was contacted by a local Hughes Net rep/installer offering to inspect and upgrade my equipmen...
Early Termination Fee
4ghawk's avatar
4ghawk
New Poster
5 years ago

Thanks for your prompt and through reply. Looks like my only recourse is to try to "improve the experience".  I have usually contacted customer service by phone. How would I go about working with (or contact) the corporate reps on this site?

Remy's avatar
Remy
Moderator
5 years ago

4ghawk,

 

I see it's your first post! Welcome to the Community! We'd love to help out and look into working on the issues you've been experiencing. Unfortunately, I wasn't able to locate an account attached to your Community profile. Please send me a private message at this link with your account number or a phone number associated to the account attached. This will help us pull up your information and take a deeper dive into the issues you've been having, and will also give us a full rundown on the notes of your previous calls.

 

Thanks,

Remy