Charged again

[Cuter12]

Once again ! I have been charged for service that was supposed to be suspended! I had just gotten refunded money that was taken out of my account a month ago and hughesnet has taken my money again for service that was still supposed to be on suspension!!!!! I want my money back and stop taking my money out of my account for service that is suspended!!!

[Brooke]

Hi Cuter12, thank you for bringing this to our attention. I've sent you a private message to address your concerns in further detail. 
-Brooke

[Cuter12]

I still have not been refunded my money!

[Brooke]

Thank you for letting me know. I've looked into your account and see it has not applied, so I will investigate this matter and keep you updated. 

-Brooke

[Brooke]

Hello! Please check your private messages, as I've sent you an update. 

Thank you.
-Brooke