Forum Discussion
Data not resetting
My data did not reset for August.
I must say, that does look odd. It appears that you have the 30GB data plan and that your data resets on the 12th of each month. Why the graph is not starting out at the 35GB level, like the three pictures from the previous month, is quite weird.
It looks like the graph is at the 16GB level, which is the next one higher than the 15.1GB you had remaining. It should start at the 35GB level, like the previous month.
What are your System Control Center and Hughesnet Usage Meter showing for your data amounts? Can you take a snapshot of those?
Edit: You posted a reply just before I posted this reply. If your thread was only for reference and the problem is already known and being worked on by the Hughesnet reps, disregard my post.
