I hope your call is still available; the mods here can listen to it and find out exactly what was said by the sales person and by yourself. If they have the call still, it probably won't take long for them to get back to you.
Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.
Good morning Froemke,
Depending on the sales source, the turnaround on the call review can take up to a week. Once I have any news to share I will post back. Your patience and understanding are much appreciated.
Thank you for your patience while we worked to address your concerns. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with further information.