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Fewer plans in my area

Employee

Re: Fewer plans in my area

Thanks for your excellent questions – we’re happy to provide you with a little more color on what is going on in the network. Our engineers have been performing miracles in upgrading our system and ground infrastructure to increase network capacity for all of our customers. In some beams, however, we have reached a loading level which we think is optimal and where increasing the load may result in a degradation of service for all customers. In these cases we have been restricting new customer sales and withdrawing some plans from the line up since they require a higher than average capacity allocation. There is no impact to existing customers from these plan changes so there is no danger that you will be forced to change plans. However relief is in sight! On December 18th we launched our newest satellite, Echostar XIX and we are working hard to bring this into service. Echostar XIX has expanded geographical coverage and a lot more capacity and we are working on updating our service plans and will be making some announcements about that over the coming weeks. You can check https://www.hughesnet.com/gen5 from now until then for updated information.
 - Mike Cook, Senior VP Hughes 
Professor

Re: Fewer plans in my area

I don't remember what my beam is...34?? I think I'm sharing it with a bunch of beam-hogging users who really should get off the Internet.  Smiley Happy
Professor

Re: Fewer plans in my area

Our engineers have been performing miracles in upgrading our system and ground infrastructure to increase network capacity for all of our customers.
Engineers are wizards.

I'm not really complaining, since I get great Internet, but I was a bit surprised to just see 2 plans left. 

Thanks for the info and here's hoping Gen5 will bring more plans to my area.
Distinguished Professor III

Re: Fewer plans in my area

Look like 50% of your beam is waterlogged.
I sure hope that all of the people in the lake have really good dielectric grease on their cables!  

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Distinguished Professor III

Re: Fewer plans in my area

Look like 50% of your beam is waterlogged.
I sure hope that all of the people in the lake have really good dielectric grease on their cables!  

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Distinguished Professor III

Re: Fewer plans in my area

I don't remember what my beam is...34?? 
You can see it in your SCC.  

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Fewer plans in my area

You can see it in your SCC.
I wasn't home at the time....is the info available elsewhere?

Re: Fewer plans in my area

My favorite saying.   I'm a technician. I fix the things a Engineer can't.
Assistant Professor

Re: Fewer plans in my area

"My favorite saying.   I'm a technician. I fix the things a Engineer can't."

Yep, the eggheads can't do anything without the infrastructure in place. I'm picturing a lot of techs and other trades people doing a LOT of work right now on the ground preparing for Gen 5.

PS: Seriously doubt HughesNet invested much other than planning in ground infrastructure for Gen 5 until the satellite successfully launched. Would be stupid to do otherwise. Now it is a bit of catch up.
Highlighted
Honorary Alumnus

Re: Fewer plans in my area

Every so often I rebuild Bertha, my computer.

That entails taking everything  out of the case and installing at a minimum a new Motherboard, processor and RAM.

At issue is the 10 internal Hard Drives and all power and data cabling with attention to the air flow, direction and volume of all 11 fans and a multitude of BIOS settings to get a new Mobo to mount OS's ranging from Win98se thru a couple of Win10 test bed installs and finally some Linux OS's.

THAT is a several hour job. I could not conceive of setting up a Network that would allow a million or perhaps more subscribers to connect to.

My hat is really off to the technical and engineering staff

.