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I am unable to access Petfinder.com/admin and GoDaddy email site.

Associate Professor

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

New Member

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

Do you find it odd that 4 computers, 2 at home and 2 at work 38 miles away are all having the same exact problem? I appreciate the help and I will most certainly try this as you explained it so that I think I can actually tackle it. Smiley Happy I am frustrated that I can ride down the road with my laptop get wifi from VA Broadband and the web sites work just fine. I can leave work with a net book stop at the library and use their wi fi and again the web sites work fine. Because I thought for sure it was a problem on my end I had our Tech come in. He spent an hour or more and left saying now I have to convince Hughes Net they have a problem.
New Member

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

Ouch... But OK?
Honorary Alumnus

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

There very well may be an issue with the Hughes DNS database.
That is why Charles suggested changing where your system goes to get DNS addresses (from Hughes DNS servers to Googles DNS servers) in his #3 option posted below.

It may also be that your system is relying on a outdated address that is "saved" with your system.
My suggested steps posted above will wipe those out and make your system check for a new one.
Highlighted
New Member

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

Thank you. It now allows me to log in. However, that is all. It will not load the add new animal page.
Alum

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

Hi Patti,

Welcome to the community and thank you for posting! It has been 2 days since your post, are you still experiencing this? I was able to pull up your account using your profile information and I see that you have never called into our support center at 1-866-347-3292. To better assist you live, I would suggest calling in if none of the suggestions from our wonderful community members has completely fixed this for you. 

Thank you,
Chris
New Member

Re: I am unable to access Petfinder.com/admin and GoDaddy email site.

Hi Chris, Yes not only is it my home computers, the shelters computers two employee's that also use Hughes Net can do no more than log in. Can not update, upload photo's etc. Petfinder also states Hughes Net is being blocked for a bug on their server. I have not called due to the fact I currently do not have an hour plus to devote to trying to figure out what is wrong with "our" computers. I have the tech speaking with Hughes Net. In the meantime I am researching other options for the Shelter for internet providers. Thank you for checking in.
Sincerely,
Patti