Your now closed original post can be found here:
Due to the Christmas Holiday the Hughes employees are off until Tuesday so it will be at least until then before they can respond.
Very likely just the passage of time without a response. Your last reply after a follow up visit seemed to indicated that you were happy.
The Mods will be in on Tuesday and can pick up from where you left off.
Amanda, I was trying to respond to your response:
Sorry to hear that - I checked out your system and things look generally good. I did notice that there may be low power going to the modem. Do you have the HughesNet modem plugged into the wall, power strip or surge protector?
It brought me to this feed but I can't find it. But I do have to use a strip because I have 4 things to plug in and only one outlet. It is all hughes net. I have sent reports but no one has responded to that from the web test. My phone still causes me to talk over everyone and I am frankly tired of it all. I will just wait for the contract to run out and get off hughes net altogether. I will never recommend it to anyone. It is way too expensive for something just barely above dial-up. I am tired of trying.