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booiebarhite
New Member

Need to cancel account

Trying to cancel account for a month cant reach customer service
Can someone give me help?
1 ACCEPTED SOLUTION
maratsade
Distinguished Professor IV

Unfortunately, that's the only way to cancel. Keep trying. 

 

tpknecht wrote:

I have been trying to and as soon as you say you want to cancel they cut you off line

 


 

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3 REPLIES 3
maratsade
Distinguished Professor IV

The only way to cancel an account is by calling Customer Service.  Try calling in the off hours or during the weekend; the lines are available 24/7, but they may be overcrowded so there could be a long wait or the system may hang up. 

 

booiebarhite wrote:
Trying to cancel account for a month cant reach customer service
Can someone give me help?

 

I have been trying to and as soon as you say you want to cancel they cut you off line

 

maratsade
Distinguished Professor IV

Unfortunately, that's the only way to cancel. Keep trying. 

 

tpknecht wrote:

I have been trying to and as soon as you say you want to cancel they cut you off line