From my understanding, when you move, Hughesnet offers the relocation service free of charge, that is unless things have changed recently.
@Liz or @Amanda will be more than happy to look into your issues, and hopefully move this topic to the appropriate section.
I'm glad you found the community, thank you for posting. I definitely want to help address your concerns so I've located your account to start investigating. I'll post back once I have any updates to share.
Your patience and understanding are much appreciated.
(Thanks @C0RR0SIVE for the heads up)
Thank you for your patience while I investigated your account. I have a resolution for you so please check your private messages in the top right corner of the community page as I've sent you a PM with the details.