Forum Discussion
New Manual Payment Problem
Yes, it's true that not having auto-pay is more costly than not, though I don't know why, as none of the other companies I have ever dealt with in my entire life actually penalized me five dollars for wanting to make my own payment. And I can be on paper free billing with all of them without having to sign up for automatic payment. But, again, Hughesnet knows that when people choose them it's because they really had no choice, so doing anything to the customer is basically okay. After all, what is the customer's other option, dialup?
Secondly, I will try that "Pay My Bill Without Logging In" option next time, although I shouldn't have to . The other five things I pay monthly online allow me to actually sign into their sites, pay when I want to, and don't charge me five dollars for the privilege. But, again...monopolies are wonderful. Hopefully this option will work properly and will display that it's a secure connection. If not, as I said above, we will be at an impasse.
Most companies do things to improve their customer's experience. Then we have Hughenet. But again...monopolies. Gotta love 'em.
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