I'm glad you found the community, thank you for posting. You got it! You have a $10 monthly credit which should be expiring this August or so. You can see this credit on your bill online. To view or pay your bill online, log into the Support Center: http://supportcenter.myhughesnet.com and follow the instructions here: http://hninfo.us/viewbill If you want to see a breakdown of your bill, click on any of the linked items at the bottom, like Account Charges.