Thanks Ricky! OK that is unusual, from the screenshots, it appears that despite selecting the $59.99 option, the $49.99 option ends up in your cart, hence the commitment disclaimer. This happens every time?
OK thanks! I'm escalating this along with the screenshots to see what's up. I'll keep you updated.
Your cooperation, patience, and understanding are much appreciated.
Uh oh, no I haven't received any other PM.
Good morning Ricky,
The issue with the service plan site should be fixed now. Can you please confirm when you have a chance?
Great! Thanks for confirming, Ricky!