Forum Discussion
maratsade
7 years agoDistinguished Professor IV
I'm sure the mods here will sort this out for you.
- dru51217 years agoFreshmanI hope so. At this point I just want out. There is plenty of competition in the area. The sales people sure made it sound nice. There’s times when the data plan is used up and I’m getting speeds under 1Mbps.
- maratsade7 years agoDistinguished Professor IV
I imagine you're super frustrated -- I hope the reps will get to you soon (one of them is out this week, but there are two others here) and that things will get better for you. The reps normally get back to people within 48 hours, but sometimes, depending on their workload,it may take a bit more.
Sales people always make everything (houses, cars, systems, equipment) sound fabulous. Better to do some research before giving them your hard earned money. :)
I hope so. At this point I just want out. There is plenty of competition in the area. The sales people sure made it sound nice. There’s times when the data plan is used up and I’m getting speeds under 1Mbps.- dru51217 years agoFreshmanVery true. Lol.
Thanks for the info!
- Amanda7 years agoModerator
Hi dru5121,
Welcome to our community and thank you for your post. I'd be glad to assist you in resolving your concerns. What was the price you were quoted by the sales agent?
-Amanda
- dru51217 years agoFreshmanHi Amanda,
I was promised 59.99 a month. And when I spoke with the salesman he said I would be at 3 mbps when my data is used up. I’ve done speed tests and I’m under 1 mbps.
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