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Rebate missing

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Rebate missing

I sent all the required information in for HughesNet Rebate Offer #HD1036 twice.  I sent all requested information on 10/26/22.  I emailed the Rebate Center twice after mailing the forms, only to be told that they did not have any record of submission.  So, I mailed the required documents again on 12/1... this time sending the manila envelope certified.  The USPS tracking shows that the envelope was delivered to their P.O. Box on 12/5, but I still have not received an email confirmation from the Rebate Center with a claim reference number so that I can check the status of the rebate.  I am very frustrated as I feel that your company is not honoring the rebate agreement and simply does not want to issue the $300 rebate.  I see that other people online are experiencing the same issue.  I am going to report this matter to the authorities if I do not receive this rebate soon as it is false advertising and deception by your company to say customers will receive a $300 rebate but then not send the money.  I have tried my best to be patient, but my patience has run out.  Please help in any way that you can.  

Distinguished Professor IV

The reps will surely help with this, but sometimes it takes a bit while they investigate. Hang in there.




Welcome to the community and thankyou for posting. Please keep in mind the whole rebate process can take 6-8 weeks to be completed from the date the documents are accepted. You can find more specific info by visiting Since I do not have direct access to the rebate center or claims, it would be best to reach out to via email for further questions. You can also reach out to 1-800-310-0540 to speak with the rebate center over the phone. -Damian