@perryhughesnet,
Welcome to the community and thankyou for posting. Please keep in mind the whole rebate process can take 6-8 weeks to be completed from the date the documents are accepted. You can find more specific info by visiting http://hughesnetrebates.com. Since I do not have direct access to the rebate center or claims, it would be best to reach out to hughesnetpromotions@email-360insights.com via email for further questions. You can also reach out to 1-800-310-0540 to speak with the rebate center over the phone. -Damian