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SLOW SLOW SLOW INTERNET.............TIRED

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nanny0930
New Member
‎10-20-2015 10:06 PM
‎10-20-2015 10:06 PM

SLOW SLOW SLOW INTERNET.............TIRED

I want to cancell my internet.. I was told I would have no problem getting to watch Netflex... that was #1 question I asked when looking for internet.. They said no problem only possible whould be if we play shooting games online against others.. we don't... I think they lied to me and I am tired I can't even do my homework online takes so long.... these questions were asked from the very start....What do I do now?
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7 REPLIES 7
C0RR0SIVE
Associate Professor
‎10-20-2015 11:33 PM
‎10-20-2015 11:33 PM

Are you currently in FAP (Fair Access Policy)?  To view your remaining data allowance please visit http://192.168.0.1 and make sure you still have data, otherwise your connection will be throttled back.
Chucksbasix.com - Personal Machine: MSI B350 Tomahawk | AMD R3 1300x | 8GB DDR4-2666 | eVGA 750Ti | Samsung 830 120GB - Server: ASUS M5A99FX Pro R2.0 | AMD FX8350 | 32GB DDR3-1600 ECC | 2x Intel Quad Gigabit NIC | IBM M5...
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BirdDog
Assistant Professor
‎10-20-2015 11:37 PM
‎10-20-2015 11:37 PM

ALL customers should read here, note many other topics listed on left side bar:  http://legal.hughesnet.com/FairAccessPolicyGen4.cfm

Also FAQ here:  http://www.hughesnet.com/learn-more/faq
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claudiakharris
New Member
‎10-21-2015 12:11 AM
‎10-21-2015 12:11 AM

How do you adjust Netflix to standard definition?
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BirdDog
Assistant Professor
‎10-21-2015 12:12 AM
‎10-21-2015 12:12 AM

We're fine on low definition, largest screen is 32" though.

Here: https://help.netflix.com/en/node/87

Can take 8 hours to take affect.
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Jeffrey Henry
New Member
‎10-21-2015 04:03 PM
‎10-21-2015 04:03 PM

I use NightShift for Netflix - it is a time shifting service that uses my bonus bytes to download shows between 2-8am, and lets me watch them any time. Works great and I feel like I am getting my money's worth out of my bonus bytes since now I actually use most of them every month!
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Chris11
Alum
‎10-21-2015 08:46 PM
‎10-21-2015 08:46 PM

Hi Nanny,

Thank you for posting and welcome to the community! Has any of the suggestions brought up by our community members been helpful? Netflix can be used with our service, however with a data allowance you have to monitor how much you watch and at what resolution. Looking forward to your reply.

Thank you,
Chris
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nanny0930
New Member
‎10-26-2015 05:02 PM
‎10-26-2015 05:02 PM

This reply was created from a merged topic originally titled toooo slowwww.

This internet is so slow... i have called to cancell got on this community board i have chatted i have emailed... I don't want this you lied to me... i can't do homework gotta go to work cause it took 4hours to do 45 minutes of stuff... then i had to cancell the netflex keeps buffing... i asked about all of this in the biggening... and i don't under stand dashboard says afte 2 days 65% internet.. we can't even use it. STOP MY SERVICE NOW.... THEN YOU TOOK PAYMENT OUT AFTER YOU TOLD ME YOU WOULDN'T AND I HAVE OVERDRAFT CHARGES.. SICK SICK