Forum Discussion
12 years ago
Usage depleted overnight. All updates set during free time.
We have had HughesNet for several years. Nothing has changed with our computer settings. Everything updates in the middle of the night during free time. Our wifi has a 24 character password! Our n...
Liz
12 years agoModerator
Hi Lea,
I just wanted to add that our remote diagnostics show the HughesNet equipment looks fine from our end. We're glad to see you working with Charles to try to figure out what is using your data. We'll check your usage data as well to see if there's anything insightful to share. In the meantime, as you troubleshoot, we'll add token data allowance to your account. Please keep us posted.
Thanks,
Liz
I just wanted to add that our remote diagnostics show the HughesNet equipment looks fine from our end. We're glad to see you working with Charles to try to figure out what is using your data. We'll check your usage data as well to see if there's anything insightful to share. In the meantime, as you troubleshoot, we'll add token data allowance to your account. Please keep us posted.
Thanks,
Liz
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