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The power pack mentioned is the power supply for the modem.
The following is a PDF that shows what needs to be returned, as well as how to remove the radio from the dish. A sheet of this will also be included in the return kit.
https://my.hughesnet.com/support/wp-content/uploads/1041328-0001_b.pdf
The power pack mentioned is the power supply for the modem.
The following is a PDF that shows what needs to be returned, as well as how to remove the radio from the dish. A sheet of this will also be included in the return kit.
https://my.hughesnet.com/support/wp-content/uploads/1041328-0001_b.pdf