Forum Discussion

Lorihart1965's avatar
Lorihart1965
Freshman
2 years ago

Where do my mb go?

I believe it was in December or January I called about getting more bytes. I was told I could get 30 instead of my 15 for the same price..plus I was getting the $30 govt discount and I also discontinued my phone service with them. Well I noticed in January that my bytes went away rather quickly and when I looked online my plan had gone from 30 MB to 5 mb? I called and got all that straightened out and back to my 30. My bill is due on Feb 20 th, so I went online and dang if my service plan doesn't say 5 mb..what the heck is going on

 

 

 

 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 years ago

    There's no 5MB plan. To show what your plan is, please post a screenshot. 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    2 years ago

    I think you mean 5GB, not 5MB. Still, that's definitely weird, as I don't think they even offer a 5GB plan.

     

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