Forum Discussion

pdk1124's avatar
pdk1124
New Poster
7 years ago

Why is there a due date if you take money out the day the invoice is generated?

I have called in multiple times about my payment being withdrawn from my bank account the day the invoice is generated. Why even have a due date if it's taken out immediately? I was told when I called...
GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

pdk1124

 

The due date is for those who are not on automatic billing.  When on automatic billing the funds are collected on the day the new invoice is generated.  

 

If your account has insufficient funds for a requested payment it's your bank that decides whether it releases the funds and puts you into an overdrawn state, not HughesNet.  HughesNet only requests the payment.  They have no idea how much money is in your account.