Forum Discussion
You need to stop posting now, as what you're doing is considered trolling and it isn't helping your case at all and might actually get you banned from the community for violating the community's rules. I understand you are frustrated and would like a resolution, but your best move now is to wait for the Hughesnet moderators to address your concerns, They are in M-F from 9-5. Give them time to check your accuont and to respond, and cease posting until they do.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
- Exhausted7 years agoSophomoreThank you again. I wasn’t trying to troll. I simply am seeking resolution and phone support has gotten us nowhere. This is 5 months in the making. I was hoping others had answers. I’ll wait until
Monday. I’ve never had any experience with a company like this in the past.- maratsade7 years agoDistinguished Professor IV
I'm sorry for giving you the impression I thought you were trolling. I didn't. I just wanted to warn you that what you were doing looked like trolling and might have negative consequences for you. I understand you're frustrated and are trying to have your issues addressed, and I hope they get addressed this coming week.
Exhausted wrote:
Thank you again. I wasn’t trying to troll. I simply am seeking resolution and phone support has gotten us nowhere. This is 5 months in the making. I was hoping others had answers. I’ll wait until
Monday. I’ve never had any experience with a company like this in the past.- Exhausted7 years agoSophomoreI get it @marastade. Thanks for writing that.
I’m impressed with this community and that so many offer support. I wish our experiences with Hughes has been better. I did get an email from someone higher up after I emailed them directly. (The Hughes email online had a frustrating character limit and when they replied they clearly hadn’t read what I wrote.)
Hopefully I can get resolution from a real person. Thanks again :)
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