Forum Discussion

badEnt's avatar
badEnt
New Poster
4 years ago

bogus cancellation fee demanded by agent - "No Commitment" service plan

I attempted to cancel my service & your agent demanded a $600 fee which I insisted was bogus as I signed up for "No Commitment" - this is copied and pasted from my account Service Plan webpage:

 

 

My Services
 
Price

Business 50 Service Plan
Current term: No Commitment
View Subscriber Agreement
 
The agent also said I should dispose of the equipment & there would be no charge for it. After stating I would not pay, the agent volunteered to send me to another agent to confirm. I was put on hold and hung up on.
 
How can I cancel without getting ripped off? I already have another provider that is cheaper and faster so I no longer need Hughes.
 
Thank you for your attention
Early Termination Fee
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    This community is geared towards residential customers; the moderators have limited capabilities with business accounts. If you have a business account, you will need to call 800.347.3272 for support.