cancelled my account, still dont have box to return equipment

[waynearndt]

been disconnected for two weeks, dont want to get another bill, no box has shown up

[Amanda · Accepted solution]

Hello Wayne,

I was able to locate your account and review the cancellation order. Your account is set to fully close on 7/18/17, which will be the day that we send out the return box. The 45 day return period will begin at that time.I hope that I was able to answer your question, please let me know if you need any further assistance.

Thank you,

Amanda

[Amanda]

Hi Wayne,

Just wanted to check in. I see the return box is on the truck for delivery to you today. Please let me know if you need anything else.

Thanks

Amanda