Forum Discussion

TravisCavage's avatar
TravisCavage
New Member
9 years ago

need help want my account and plan back-been in hospital for two months almost

I just returned home this week after a two month stay in hospital and on top of everything else, my internet is gone and Hughesnet has added a equipment fees and possiblly termantion fees to my accoun...
Billing
Liz's avatar
Liz
Moderator
9 years ago
Hi Travis,

Thank for you letting me know, so we can continue addressing your concerns. We've just reversed your ETF and UEF to start the reactivation process. This process should be complete today and you should be able to get back online.

If you have additional concerns, feel free to come back to the community.

Thanks,
Liz