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why does hughesnet take money from my acccount two weeks before the due date. theyre making my bank hate me

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Jon Williams
New Member

why does hughesnet take money from my acccount two weeks before the due date. theyre making my bank hate me

My statement always says that my bill is due on the 6th but Hughesnet always takes money out of my account on the 27th.
1 REPLY 1
Liz
Moderator
Moderator

Hi Jon,

I see it's your first post here, so welcome to the community! Thanks for posting, we want to address your concerns. If your account is set up to do auto-pay, we will charge your card on the bill date. If your current bill date is inconvenient for you, please call us at 866.347.3292, where we have billing specialists who can change your bill date to a day that works better for you.

Let us know if you have additional questions we can answer for you.

Thanks,
Liz 
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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