About GabeU

I'm sure when the reps come back on tomorrow morning one of them will look into this.  It would help to post either a case number from a prior call, or the serial number located on a sticker on the back or bottom of your modem.  DO NOT post your account number (SAN), the one that starts with DSS.  Never post that number on the boards, nor your phone number or email address.  Just either a case number or modem serial number, or both if you like.  The reps will use this info to locate your account.  ... View more

Jason.rhodus1972, Regarding this aspect only, if you sign in to pay and put your CC on file, it will switch you to automatic billing.  From now on, after the reps remove your CC from being on file, make sure when you go to my.hughesnet.com to pay your bill you DON'T sign in, and choose the option that says "view/pay my bill without logging in".  Then, when you go through the process of paying make sure the option to save your CC info is UNCHECKED.  With doing it this way, you should be fine from now on with regard to paper free billing.  BTW, I'm making an assumption from your name, but 1972 was a great year to be born in, wasn't it?  LOL. ... View more

Ah.  Well, I hope you're eventually able to determine the cause and come to a solution.  I think we could all use more time in the day.  God knows I could.  LOL.  Good luck. ... View more

carmel1691, Did you ever run that procedure and find out what's going on with your data depletion?  Just curious.  ... View more

-rs, I don't have any experience with the product, but from what it says on the link you gave, I wouldn't count on it working.  It mentions the incompatibility with satellite service.  ... View more

He mostly gave himself away, but I wasn't positive it was him.  I'm REALLY surprised I haven't seem him sooner under another name.  Then again, perhaps I have and just didn't know it.  ... View more

I had a feeling the post(s) would be deleted, and I knew the person was a regular, as you could tell by the familiarity with the boards.  I just couldn't figure out who.    ... View more

No.  The reason there are so few praise posts is because very few people go out of their way to praise a product, yet almost always do when they don't like it.  When's the last time you went online to say how much you like your coffee pot, or your TV, or your grill?  How about the couch you sit on?  The shirt you are wearing?  If your coffee pot develops a problem you may do so.  Does this mean it's a terrible coffee pot?  No, it means yours is having a problem while tens or hundreds of thousands of others aren't.  The rest of the post has very little in common with the facts, either. And with regard to your name...grow up.  There's no reason to spoof a person's name, much less the name of one of the  most helpful people on here.  ... View more

Sometimes it takes a little bit for it to catch up, but it worked.  Thank you for the like.  ... View more

Right.  That's why I'm not going to do it and I'm going to use the LinuxMint instead.  I don't want it to interrupt the system I'm using.  ... View more

That's a good idea, but for this it wouldn't work due to the Windows 7 product key only being used in Microsoft's records.  There's really no W7 product key on this computer due to the three successive upgrades with clean installs.  Technically the only way I could disassociate W7 from this computer is if I purchased and installed a full copy of Windows 10 on it and that W10 would stand alone.  That way the Windows 7 key this was all built on would no longer be in use.  It's kind of like Jenga.  I can't remove the bottom piece (Windows 7 product key) without having the whole thing come down.    ... View more

Gwalk, It's OEM, even though I bought it at a retailer.  LOL.  Retail was about $60 more at the time.  I have an account at DLS Reports, but I figured I would ask here, first. BirdDog, I figured it was still connected and the product key would still be considered to be actively being used, being that everything that came after it was an upgrade that was built on top of it.  I'll do a little more research, but I think I'll just end up using Linux Mint.  It's got a Radeon card in it, too, so I don't have to worry about the possible Nvidia driver glitch.  I've also found Mint to be a bit more user friendly than Ubuntu, and I think it's supposed to be.     ... View more

I should have made it clearer that the 7 was on here for a couple of years, then to the 8, then a while later to the 8.1, then a while later to the 10.  I've replaced practically all parts in this computer, piece by piece, so it's really only the same computer in spirit, not entirely the same as when I first put 7 on it.  It looks like LinuxMint it is.  Thanks for the help. ... View more

Yes, the product key was used for the installation on this computer, which is what I was worried about.  Everything to the present W10 Pro was an upgrade over that, no full versions.  ... View more

Not at this point, no, for various reasons.  ... View more

I'm sure the Native Americans appreciate your support, but they have other jobs they would have to quit and they would have to move to call center cities.  Also, a question...would the Native American speakers be required to speak English or the native language of their ancestors?  Sorry, I couldn't resist.  LOL.     ... View more

My bill is the same every month.  It only changes if you have ended the reception of a $ off per month thing or if you've purchased tokens.  With that said, I can understand some people wanting to pay their bill manually.  I've never had automatic billing, myself. ... View more

Evidently the two aren't very large updates.  It looks like they were no more than 78MB combined, and that includes the malicious software removal tool, as well.  Still working so far (knock on wood).    ... View more

Mike, The reps on here are only on from Monday through Friday, and only until 5pm (I'm not sure when they start).  This would be the place to get the help, as the reps on here are at the corporate level and are fantastic, but again, they won't be back until Monday.  One thing they will almost assuredly ask for is the serial number from your modem so they can locate your account.  DO NOT post your SAN/account number.  You probably won't get much further on the phone, although you could keep trying.  Again, though, your best bet is to post the serial number from your modem and wait to see what happens on Monday.  It's probably not what you wanted to hear right now, in that it's going to be Monday, but it's really your best option at this point. Again, DO NOT post your SAN/account number.  Only post the serial number from your modem.    ... View more

cwescott92, Eek!  Cut that cable!  LOL.  DirecTV will for sure eat through your data like there's no tomorrow.    I had connected my DirecTV to Hughesnet last year when I had my old legacy Pro plan.  I just wanted to see if it would connect with wifi.  Well, when I did so, it changed a lot of things on my DTV receiver, as it now thought I could use the internet for it all the time.  I was able to disconnect it from wifi, so to speak, but the changes that had taken place didn't revert to what they had been pre wifi.  To make a long story short, I ended up having to do a factory reset to get it back to normal.  I lost everything on my DVR.  Two reps couldn't help me to figure out what to do, and I had to figure out the factory reset on my own.  Even though I lost everything, it was worth getting it back to normal.  If you have Windows 10 on the computers, you will want to make sure that they aren't using the cloud (OneDrive) and aren't syncing.  To turn syncing off go to settings,  accounts, then "sync your settings."  The top option on that page should be to turn your sync settings on or off.  Turn it off.  As for the cloud (OneDrive), it may be on in your system tray.  Right click it and go into the settings (I forget exactly what it says) and change it so it doesn't start on startup.  I can't remember if there's anything else to change on it, but check anyway.  Then exit out of it to turn it off for that time.  It won't start again when your computer starts next time.  The last thing with regard to the cloud is to go into settings, system, then storage.  Make sure all of the save locations are somewhere on your computer, whether "This PC" or your C drive.  Just make sure none of them say anything about the cloud. Also, go into settings, then Update & Security.  Click on Advanced Options, then Choose how updates are delivered.  Turn off "updates from more than one place."  That's another thing that will eat up some bandwidth.       Then make sure Facebook isn't set to play videos automatically.  Those few things alone will probably save you a lot of bandwidth.  ... View more

That is a high cost for an extra 5GB per month.  It sounds like you might be on the same plan I am, and the only higher plan available is the one for $129.99.  Quite a leap in price for not much extra allowance, though the speed is a higher up to rate.  You may already know this, but there are a lot of things you can adjust so that you don't go through a lot of data.  Of course, if your reason for wanting to upgrade is to be able to watch on demand films and TV shows and such, all the adjustments in the world aren't going to help with that, save for watching said films/shows in SD. My 15/50GB plan is actually overkill for me.  I chose that only because I figured I would need it, plus I got $10 off per month for a year.  As it turns out, I would be fine with the 10/50GB plan, and could actually squeak by with the 5/50GB plan, if I needed to.  I just make sure nothing is automated that doesn't have to be, and I don't use the cloud or syncing.  Also, this is with three PCs running Windows 10.  I hope you can adjust your computer(s) to be able to fit your existing plan.       ... View more

korymorgan, if you post a prior case number, or the serial number from the bottom of you modem, the reps can help you.  Either of the two things help them find your account.  They won't be on until tomorrow, though.  Good luck.  ... View more

To clarify, they are billing you ten days before the bill is generated, or ten days before the actual due date?  Whenever I've had automatic billing from a company the bill was charged the day it was generated, not the actual due date, as the due date is really the LAST day you have to pay it before incurring late charges.  So, in my experience at least, when a bill was generated on May 5th and was due on June 5th, it would be charged to my checking account on May 5th.   To add, I've never had automatic payments with Hughesnet.  I've always paid the extra $5 (God only knows why we have to do this) to have the ability to pay it manually.  ... View more

With the mydlink thing, as long as I don't actually download the aps or whatever, just having the account won't do anything with the cloud, right?  ... View more

Maybe that was it.  Perhaps something to do with a guest setting or something.  ... View more

Okay, I set the Security Mode to "Enable WPA2 Only Wireless Security (Enhanced)" and set the Cipher to AES.  BTW, the modem is a DIR-619L. ... View more

I'm trying to find one of the posts regarding what is always recommended to be disabled/turned off.  ... View more

Should I use the setting mentioned above, AUTO-WPA/WPA2, or should I use the "WPA2 Only" setting in advanced settings?  ... View more