bcs001
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Re: Business vs residential service
There is only one wired ISP covering the whole county and along the loop run/road I live on there are only a limited number of houses so not too much incentive for them. I’m guessing without the federal grant money, there would be very little if any cost justification for the fiber installation given the number of customers they can service. The copper pairs are maxed out and I can’t get any wired service until the fiber is up, hence the Hughesnet service. I initially started with Viasat and their service was very poor here. Hughes is only slight better but the only option right now. Verizon has approval (2 years ago) for a tower nearby but no construction has started yet. That could be another ISP option down the road.2.4KViews0likes1CommentRe: Business vs residential service
Hope you see the work completed soon. Its great that the federal gov't provides money to local providers to install/upgrade substandard service but the limited profit potential from rural service due to the low density of customers and any competition kind of eliminates any incentive to providers to work fast.2.5KViews1like3CommentsRe: Business vs residential service
I can relate. My date for service has changed at least 4 time over the past 2 years but I'm getting more hopeful. There have been sections up my street on the utility poles where the fiber cable has been installed and the ground/road has been marked where the buried runs are. The section from my house to the street is up on utility poles so maybe easier to get connected once service is started. Right now I've been given a November date which I don't believe but maybe.2.5KViews0likes5CommentsRe: Business vs residential service
Thanks for the detailed info GabeU. In my current case there are no options for cell or wired service right now but that should improve over the next 6-12 months with the local service provider having received federal grants for fiber service in my area. I do understand it is the technology limitations and I'm guessing there are a lot of Hughsnet customers around me causing evening service to really slow to almost unusable speeds. It appears that business service does prioritize daytime performance but with the bonus and anytime data limits, it is of limited benefit for sustained access. I've also looked into StarLink but I do not have enough open sky to make that work. For now this will suffice. Thanks.2.5KViews1like7CommentsBusiness vs residential service
I currently have the business75 plan. It’s very slow but ok for basic website access but evening video streaming is pretty much unusable with frequent buffering and freezes. I wanted to look into the possibility that residential service would be ok for daytime web access with improved video streaming in the evening. What is involved in changing to residential and what are the differences I would see in service. I’m currently working from home during the day requiring website access to secure sites and , uploading/downloading of files. I'm anticipating local fiber service within the next year so I won’t signup for any long term service contract.2.6KViews0likes11CommentsRe: iOS app self diagnostic tool reports attention needed
Liz I’m confused about where these state codes are displayed. I don’t see them anywhere in the Hughesnet mobile iOS app. If I go to the self diagnostic tool option and run the test, it always reports “attention needed” but I’m guessing that’s because I have the Hughes modem WiFi radios turned off. I run my own router and WiFi access points. More info about how to obtain these state codes would be helpful. Bruce.4.6KViews0likes1CommentiOS app self diagnostic tool reports attention needed
So most times I open the app, it reports some undefined problem, asks if I want to fix it then tell me attention needed and to call for assistance. I did call once when I was having other issues so nothing was determined. Any idea what’s going on? Anything I can to to figure it out? Thanks, Bruce.Solved6.2KViews0likes11Comments