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About Procd727
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| Date Last Visited |
11-28-2022
10:20 PM
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11-18-2022
01:49 PM
Problem found and solved by the technician had water in my radio transmitter ! thanks remy for assisting me with my issues
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11-16-2022
10:58 PM
Update so far level 4 tech support has ran test and had me change a couple numbers on latitude and longitude it worked for 2 hours went back down now when I plug modem up it constantly restarts flashes red and restarts over and over I have unplugged it and waiting on technician to arrive friday
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11-13-2022
04:23 PM
Don’t use social media it’s ok I’ve filed complaints and I will get it resolved one way or the other
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11-13-2022
12:59 PM
Upon investigation of my equipment I was going to run a new coax but the installer screwed the coax so tight into the transmitter it will not come out without unscrewing the whole coax stub that the cable attaches to so the transmitter is bad but I’m not paying for a technician to come fix it not my fault that the installer did not know what he was doing ! And yes I have satellite installation experience!
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11-13-2022
11:40 AM
Customer service at HughesNet is fairly nonexistent if you do get someone to answer you can’t understand them or they just blame system performance on fap when I know enough about the fap to know it still works fine when fapped I usually always fap within 2 weeks of reset ! I’m pretty sure it’s something they are doing I believe that cause the first month it was active we had a strong storm roll through and rained so hard you couldn’t see 10 feet but it worked fine 2 months later it can barely sprinkle an it goes off
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11-13-2022
11:31 AM
my sqf was 109 all of a sudden dropped to 15 and won’t go over 30 max I say transmitter but reps always say it’s cause your in fap but that has nothing to do with not linking up with the satellite I’m not fap right now and it will not connect to satellite
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11-13-2022
11:28 AM
They haven’t fixed it yet 3rd day no internet I’ve unhooked all my equipment I’m done with HughesNet nobody knows how to fix it without sending a technician for 100 bucks screw that ! None of my stuff has moved so unless that satellite in space has moved I do not need a realignment it’s crappy business practice to give someone really good service for their first couple months ! After that it’s like they flip a switch and it all goes to crap
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11-12-2022
10:32 PM
They don’t help ! It seems I know more about it than they do I’m pretty sure my transmitter is bad but I can’t afford to have it replaced I’m about to cancel my payment method and go back to att
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11-12-2022
06:23 PM
I am about fed up with this internet first four months was great! Then came the issues being down more than it was up they sent a new router worked great another month now same ole stuff I’m fixing to pay my etf and get out I can no afford 100 bucks for a technician as well as 100 a month for the service that never works
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05-29-2022
11:25 AM
Well the bonus data is kinda pointless then I never use any of it ! The only people around my town that is awake at 2 am is crackheads and they aren’t worried about using data they just might steal your dish! It’s like here we will give you 50 extra cause we know 30gb is only going to last you 3-4 days but you will need some crack to use it so you can be up at 2am ! It’s pointless just add the 50 to my current 30 so I can have a full week at least
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05-28-2022
10:53 PM
It would be great if weekends was included in the bonus data
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