Brayhaven,
Thank you for your patience! Upon review of the sales call, there wasn't found to be any mention of a guaranteed speed or guaranteed streaming. It was stated that you "rarely stream anything", and may occasionally stream a football game or Youtube video. The agent gave information on data limits and speeds, as it is stated per each sales call. The agent stated that streaming these should work well. There was not found to be misinformation provided through the call. Due to this, the associated ETF charged is applicable. Please let us know if you have further questions.
Thanks,
Remy
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