About skid5150

thanks skid - you solved my issue solution: connecting to: http://192.168.0.1/#!/home ... View more

@rick3829  I'm sure you're in no mood to keep working on this, given your below par experience so far, but give the reps on this site a chance. They're corporate reps, and from what I've seen here, they seem to have more authority and more reach than the email/phone reps. They're not here 24/7, so an answer may not be immediate, but they are very helpful.  I hope things improve for you.  ... View more

I had a tech come out and did a recheck of the install. Only issue he found was couple a mounting bolts were not "tight enough".   That seemed to have fixed it for now.  ... View more

Yes it is dual band.  Under the System Control Center click WiFi settings.  You will need the router Admin password to open it. Password should be on the back of the Router.    Under the WiFi settings you will see 2.4 and 5 hz bands plus the guest settings. Just rename the Network Name(SSID) by adding -2.4 to the end of the name i.e ( hugh12345-2.4 ) then saving the settings. You could also rename the 5 hz band by adding a -5 to the end. either method works.     If you are connected to the 2.4 band with the computer applying the setting you will most likely be disconnected from the Wifi. Just reconnect to the renamed 2.4 band.      ... View more