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The fusion plan was advertised as the best option. For gamers can support online gaming. We can't stream or play online Tried reset and reinstall, the modem keeps overheating. I've got a small fan blowing on it it's mounted vertical as I was directed by Installer. I'm soo done with this mess.
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08-28-2024
12:04 AM
There was a warning on sysconctr site And red power indicator there was hot plastic smell coming from modem. I even put a fan blowing on it still did it again later
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08-27-2024
10:03 PM
Technician was here at 10 am Installation went great. I commented to tech that modem felt really hot. I've had to unplug modem twice due to overheating. Even after putting a fan blowing on it. So it's now 9pm I have no connection keeps failing registration. 22.3.24 move not allowed. They want to charge me shipping for a device I've only had for 8hrs. Not inspiring alot of confidence.
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