Rino744043,
Thank you for providing that info as well as your information. We are experiencing internal issues preventing me from sending out a new modem on this platform. This does mean you will need to call our support line and have one sent out to you. I am, however, able waive the fee for you in full. Just make sure you post here again to let me know one has been sent out and I will process the fee waive. I apologize for the inconvenience. -Damian
... View more
