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About hooterville
since
07-12-2015
a month ago
hooterville
Sophomore
33
Posts
2
Kudos
1
Solution
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| Date Last Visited |
a month ago
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a month ago
1 Kudo
Hello Liz, Our new modem came today and I have installed it. I checked load times. It is faster now. The HughesNet homepage took 15 seconds to load and I checked some other websites. Their load times are a bit faster. The email still takes 15 seconds to load. I am just glad that it is loading. Thanks for you help, Mary
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a month ago
Hello Liz, I tried disabling the WAC. It took 32 seconds for the HughesNet home page to load, 17 seconds for email to and 31 seconds for this page, the community page to load. PS, I understand the wifi is part of the modem you are sending me. Our internet is about 3 times slower when we use our current wifi modem. I hope that the wifi on this modem will not slow down our internet. Thanks for all of your help. Mary
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12-17-2020
01:39 PM
Hello Liz, I do access the sight with the URL you mentioned. I will try disabling the WAS after I get home from work. Thanks for sending out a new modem. This will not increase my monthly fee, correct? Mary
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12-17-2020
09:43 AM
Hello Liz, No, the time of day doesn't make any difference. It's even slow during the bonus period. Mary
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12-15-2020
07:23 PM
Hello Liz, Yes, I need to load the HughesNet homepage first to get email. This time it took 30 seconds to load. Then I clicked on email. That took 15 seconds to load after I put in my username and password.
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12-15-2020
05:50 PM
Hi Liz, It's interesting you should ask like that. Actually, 14 seconds is pretty fast. The HughesNet home page takes 25 seconds to load, which I need in order to get to my email. There are times when the top of the page won't load and then I can't click on email. Then I have to reload the page. This has happened several times. I usually wait about 2 minutes and then if the page doesn't load then I hit refresh. I would say that the HughesNet home page and email are the slowest to load of all but other sites can also take a while to load sometimes. Mary
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12-13-2020
09:56 AM
Hello, I am still having trouble loading email. I have clicked on the developer tools and see that I am getting all kinds of errors. I was told to show the load time, but it does not show that. I keep needing to refresh to page to see anything. Here is what I get: 2 warnings [Cache] refresh received {version: "8.9.0_GA_1011 20201203213404 20201203-2149 NETWORK", mbx: Array(1), tags: {…}, folder: Array(1)} Sun Dec 13 2020 08:52:44 GMT-0600 (Central Standard Time) moment.js:277 Deprecation warning: use moment.updateLocale(localeName, config) to change an existing locale. moment.defineLocale(localeName, config) should only be used for creating a new locale See http://momentjs.com/guides/#/warnings/define-locale/ for more info. 2 DevTools failed to load SourceMap: Could not parse content for https://email.hughes.net/email/index.js.map: Unexpected token < in JSON at position 0 Inbox:1 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://email.hughes.net/fonts/zimbra-icons_bKkzB.ttf configure-client.js:127 Resource interpreted as Stylesheet but transferred with MIME type text/html: "https://email.hughes.net/clients/hughes.net/index.css?v=4". zimlet-loader.js:64 [ZimletSDK "serverConsolidatedZimlets"]: Loaded successfully from /service/zimlet/res/Zimlets-nodev_all.zgz?zimbraXZimletCompatibleWith=4.0.0&cacheBust=1607871160928 index.js:152 [Cache] Handling Notification {seq: 1} Sun Dec 13 2020 08:52:57 GMT-0600 (Central Standard Time) DevTools failed to load SourceMap: Could not load content for https://email.hughes.net/scripts/tinymce.7a9f5418.chunk.js.map: Load canceled due to load timeout DevTools failed to load SourceMap: Could not load content for https://email.hughes.net/bundle.0617b8a….js.map: Load canceled due to load timeout 2 DevTools failed to load SourceMap: Could not parse content for https://email.hughes.net/email/index.js.map: Unexpected token < in JSON at position 0
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12-08-2020
04:57 PM
Hi Liz, The problem with loading email on the computer and on my phone happens every now and then so last Sunday was not the first time. I tried what you suggested but when I pushed F12 I Settings popped up. I can't find what you have illustrated. You know, as long as my email works, I'm fine. I am used to the slow speeds. It's always been this way, even after getting a new computer.
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12-08-2020
01:36 PM
Hello Liz, Webmail loads the same whether I am on my HughesNet network or on another network such as at work. It takes about 30 seconds to load. We do have the Belkin router to use for Wi Fi but I always turn it off when I'm at the computer because it makes the internet even slower. I always plug the modem directly into the computer when I am using it. The internet itself works fine, but for some reason the email is slow to load and also when I log off it takes about 1 minute for it to log off. The screen sits there and spins for a long time. Thanks for your help and suggestions. Mary
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12-07-2020
03:40 PM
Hello Liz, I was trying to access my email on my phone through a connection other than our HughesNet connection. I was using our cellular network to try and get email. The email is working today, both on my computer and on my phone. It is very slow to load though. Much slower than normal. Mary
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12-06-2020
08:39 PM
1 Kudo
Thank you. I tried rebooting the modem also. It doesn't make any difference. The internet works fine. It's just my email that doesn't load. Hopefully they'll get it fixed tomorrow.
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12-06-2020
08:13 PM
Yes, I am accessing it through the HughesNet website and clicking on My Email and logging in. I realize that it can take some time to load. I am used to the slow speed. I have waited 10 minutes and it still won't load. I have cleared my cache and restarted my computer and reloaded the page. It still does not work.
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12-06-2020
07:13 PM
My email won't load on the computer or on my phone. On the computer it just sits there and spins and spins and spins. On my phone it just says checking for mail. Mail never refreshes or loads. Is there a problem with email?
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06-07-2016
06:21 PM
What do you know, it worked! Thanks so much for sticking with me through this. I've been trying to figure this out for months. Finally, it's done. Thanks again Have a great day!
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06-06-2016
10:09 PM
Hey, neat idea. I'll give it a try later and let you know how it goes.
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06-06-2016
08:59 PM
I tried putting these in manually and it doesn't work. I've tried deleting the account and re-adding it and it automatically goes to POP. It won't give me the option to make it IMAP. Apple was no help. Do you have any suggestions?
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06-06-2016
08:02 PM
So, I tried Apple support. They couldn't help either. They said that that hughesnet email is a POP account. I don't have a choice to make it IMAP. Nothing they can do to help me make it an IMAP account.
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06-05-2016
06:54 PM
Thank you Liz, I tried deleting the account and tried adding it again as an IMAP account and it automatically put it back in my phone as a POP account. I really want it to be an IMAP account. What can I try next?
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06-02-2016
01:13 AM
Thank you Liz, I will try removing the account and re-entering it as an IMAP account
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06-01-2016
03:09 AM
On my phone I entered what I was supposed to enter for IMAP
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06-01-2016
03:07 AM
It's showing the settings for POP
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06-01-2016
02:56 AM
Hi Liz, I'm still having trouble and can't find help at the link that you sent can you help more?
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06-01-2016
02:48 AM
I'm still having trouble. It says "the mail server imap.hughes.net is not responding. Verify that you have entered the correct account info in the mail settings." I think i entered everything right. Now what?
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05-27-2016
12:34 AM
I would like to change the settings on my Iphone from POP to IMAP. How can I do that?
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