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About whysalives
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02-20-2020
06:29 AM
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12-10-2017
11:11 PM
My family and I currently have the 20g plan. We are all very tech orientated, so the monthly data limit can feel, well... limiting. Predictably, I'm constantly playing sentry so we don't run out before the end of the month. God forbid the wifi on the ipad gets left on and downloads a multi gigabyte update overnight. It has gotten to the point that my child cheers when we run out of data early because then she can watch youtube again, albeit at lower resolution and some buffering. Something just doesn't feel right that my family cheers when we are out of data. But there are times we need the higher speed data later in the month, so I try to stretch it out as best we can. I can't speak to HughesNet's business model, but as a customer what I would really like is a data valve that would allow me to turn the high speed off when I don't want to use it and save it for when I do. I would even be willing to accept a plan for the same price but with 25% less data, if the data valve option were included. I think my family and I would get more out of our online experience and it wouldn't surprise me if we ended up not even using all of our high speed data. Please consider creating such a plan.
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11-07-2017
01:13 PM
I have installed Ad Blocker Ultimate from the Chrome web store. I made sure Amazon was loading properly, then logged in to Animal Jam, then back to Amazon. No issues. But here is the weird part. The chrome browser on the tower doesn't have ad blocker installed. Yet it doesn't cause the issue any longer either. In fact, Animal Jam is National Geographic and subscription based, which is to say it does not contain ads. Ad blocker doesn't indicate any ads at Animal Jam, but it does show a lot of ads blocked at Amazon. I'll have to run a couple more tests, but at the moment, it looks like an ad at Amazon was conflicting with my laptop and sharing that conflict with the router. Animal Jam was stumbling over it, but the results don't show up on Animal Jam, they show up back at Amazon.
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11-07-2017
02:35 AM
Now that I have a quick and reliable means of correcting the issue, I've turned my attention to the trigger, and I believe I found it. My daughter recently started playing at AnimalJam.com. It doesn't matter if she logs in from my laptop or the tower, either way, Amazon gets borked. I haven't a clue as to why and I'm at a bit of a dead end for what to do about it. Suggestions welcome.
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11-06-2017
12:17 AM
"Two guesses what else it does" First guess: It asks for personal information and access to your facebook page. It spams your facebook friends with the same ad and releases your information to third parties for "special" offers. Second guess: It drops the firewall and installs a keylogger.
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11-06-2017
12:07 AM
Problem reoccured, second time today. This time I tried just rebooting the router (from web interface) and my laptop, at the same time. That did not solve the problem. I then reboot the modem (from web interface) and my laptop, at the same time. So it appears all three need to be reboot, but no issues doing that from the web interfaces.
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11-05-2017
09:33 PM
Problem reoccured again today. This time I tried just rebooting the modem (from the web interface) and my laptop, at the same time. That did not solve the problem. So then I tried just rebooting the router (from the web interface) and my laptop, at the same time. That did solve the problem, for the time being. Next time I will attempt rebooting just the router and laptop first.
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11-03-2017
10:10 PM
Problem reoccured again today. I didn't bother clearing cookies or cache, I didn't turn off any firewalls, and I didn't turn off any anti-virus. This time I just reboot the modem, router, and my laptop, all at once and in that order, using the built-in "reboot" buttons in their respective web browser interfaces. That solved the problem, again, for the time being.
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10-30-2017
08:59 PM
After a couple of trouble free days shopping on Amazon, the problem returned. I followed the same procedure as before and it appears to have resolved the issue, for the time being. I did a trace to Amazon while connected thru the router, both before and after the fix. Before: And After: Unfortunately, I forgot to do a trace without the router prior to the fix, but I did take a trace without the router after. Personally, I have no idea what the rest of you might see in these tea leaves. If the problem persists, I'll continue to remove steps from the solution to narrow it down.
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10-26-2017
03:28 PM
1 Kudo
For completeness, here is my current trace from my wireless laptop, now that everything is working: Thank you for your help.
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10-26-2017
03:14 PM
1 Kudo
Okay, I decided to throw everything at it at once. I unplugged the modem, router, and dish. I shutdown and restarted the laptop. I connected the modem directly to the laptop and turned everything back on. I reset the MBX, turned off web acceleration, disabled windows anti virus and windows firewall for both public and private networks. I then cleared my cache and cookies and loaded amazon.com with control-shift for full refresh. Viola! It worked. I've turned the router back on, went back to wireless, turned on my anti virus and firewall, and turned web accelaration back on. Amazon.com is loading properly! No idea what happened there.
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10-26-2017
02:54 PM
**CORRECTION** It does not load properly on my ipod touch. It appeared to at first, but indeed it is having difficulty rendering pages. Rebooting my laptop and tower was the first thing I tried in addition to rebooting the modem. Here is a trace with the router, wirelessly from my laptop: Here is a trace with a direct cable connection from the modem to my laptop:
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10-26-2017
01:53 PM
It does not load in safari on my ipad, but it does load in safari on my ipod touch. Both are using the wireless router in this case. I have physically unplugged the modem, router, and the coaxil to the dish for over a minute with no change in results. I would like to reiterate that bypassing the router also does not change the results.
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10-26-2017
02:24 AM
2 Kudos
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and browsers. I have attempted shuting off windows firewall and antivirus. All to no avail. Yesterday, while in the middle of browsing Amazon, images suddenly stopped loading. Today, in addition to few or no images, Amazon tries to load at a snails pace but the CSS never fully loads. This problem ONLY occures with Amazon and only started occuring yesterday. I have attempted clearing cookies and cache and uninstalled all extensions and tried incongnito mode and tried both chrome and explorer, but as I said, this problem is either at the modem or upstream from it. It doesn't matter if I'm using my laptop on wi-fi, my tower with network cable, any windows user, any browser, the problem persists. It only affects Amazon.com.
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