Forum Discussion
Unable to load Amazon, Problem Upstream From Modem
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...
Good morning everyone,
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Thank you,
Amanda
Now that I have a quick and reliable means of correcting the issue, I've turned my attention to the trigger, and I believe I found it.
My daughter recently started playing at AnimalJam.com.
It doesn't matter if she logs in from my laptop or the tower, either way, Amazon gets borked. I haven't a clue as to why and I'm at a bit of a dead end for what to do about it. Suggestions welcome.
Hmm, it's possible there's a rogue advertisement loading... I have adblock on and dont have the issue.
An ad blocker is what I would suggest. Just wish there was something for phones/tablets for all the mraid stuff.
I have installed Ad Blocker Ultimate from the Chrome web store. I made sure Amazon was loading properly, then logged in to Animal Jam, then back to Amazon. No issues. But here is the weird part. The chrome browser on the tower doesn't have ad blocker installed. Yet it doesn't cause the issue any longer either. In fact, Animal Jam is National Geographic and subscription based, which is to say it does not contain ads. Ad blocker doesn't indicate any ads at Animal Jam, but it does show a lot of ads blocked at Amazon. I'll have to run a couple more tests, but at the moment, it looks like an ad at Amazon was conflicting with my laptop and sharing that conflict with the router. Animal Jam was stumbling over it, but the results don't show up on Animal Jam, they show up back at Amazon.
Hrm, doesn't appear there are ads, but adblock is blocking a few things, mostly tracking cookies.
I might have to keep an eye on AdBlocker Ultimate. I have Adblock Plus, which is pretty much what's usually recommended and is used by a slew of people, but AdBlocker Ultimate looks interesting. Maybe I'll give it a try on my laptop and see how it compares.
Hi everyone,
I will be finding out more today on the status of resolving this.
On a side note, I use both Adblock Plus and uBlock Origin. I feel uBlock is very aggressive in auto-closing unwanted browser tabs before they can hijack your browser.
~Amanda
ublock is sometimes too aggressive :( Still use it >.>
Sure thing! Well, so far it is the same status, it is being worked on. I will keep you updated as always.
~Amanda
Amanda wrote:On a side note, I use both Adblock Plus and uBlock Origin. I feel uBlock is very aggressive in auto-closing unwanted browser tabs before they can hijack your browser.
I used to use uBlock Origin, as well, but forgot to add it back in after performing a clean install of the W10 Fall Creators Update. I didn't realize it helped with this, so I'm going to reinstall it immediately. Thanks for the inadvertent reminder. :)
Good morning everyone,
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Thank you,
Amanda
Thank you for the feedback Gil!
Just wanted to check in with everyone who posted here about being unable to load Amazon properly. Has this been resolved for everyone?
~Amanda
A small bump... In instances like this we like to give our engineers feedback to let them know they are successfully solving problems when changes are made. It's been a while since I heard anything from anyone in this thread aside from Gil, so we will assume this was resolved. If you continue to have trouble loading content on Amazon please create a new thread.
Thank you,
Amanda
